What are the general tradeoffs that are involved in waiting line decisions?

Question
Provide me 1 page high standard solution, supported with atleast 3 APA style references (scholarly sources), not more than 5 years old. If you have provided solution to other student on same subject recently, kindly ensure, you provide me different solution, to avoid loss of marks. Use own words, avoid copy / paste similarity. Please strictly follow APA style guidelines, link as under, citing references as appropriate, failing which, my solution will be rejected.
http://www.writing-with-confidence.org/apastyle.html
Question
OM Module 10: Discussion Forum (1 PAGE)
What are the general tradeoffs that are involved in waiting line decisions? Who needs to be involved in assessing the cost of customers waiting for service? How has technology had an impact on analyzing waiting line systems? Visit a restaurant and formulate your answers accordingly. Make sure that you support your answers with research and be sure to respond to at least two other learners’ initial postings.

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