Michael Dell, an American industrialist founded the multinational information technology corporation called Dell on November 4, 1984. Dell computers case studies discuss the history, products, competition, environmental contributions and criticisms of Dell.,Dell computers case studies should begin with a brief overview of how Michael Dell started the corporation. Dell started with $1000 in capital and began by specializing in custom built computers that were directly delivered to end-users. Next, Dell computers case studies should examine the objectives of Dell in meeting customer expectations of highest quality, leading technology, competitive pricing, best customer service and support, flexible customization capability and superior corporate citizenship. Dell computers case studies should also discuss the products of Dell including desktops, servers, notebooks, peripherals, printers, televisions, scanners, storage and smart phones. The environmental contributions of Dell such as the product-recycling goal in 2004 and zero-carbon initiative in 2007 should also be discussed in Dell computers case studies. It is also important to discuss in Dell computers case studies the criticism faced by Dell such as poor customer service in 2006 and the ruling of New York Supreme Court in 2008 stating that Dell engaged in fraud, false advertising, deceptive business practices and abusive debt collection practices. Finally, Dell computers case studies should mention that Fortune Magazine May 2010 edition listed Dell as the 38th largest company in the United States and the 5th largest company in Texas.,Prior to writing Dell computers case studies, you might first want to read some examples of case studies on other large companies such as Air Canada case studies, Eastman-Kodak case studies and Tesco case studies. By reading case studies of other companies you will become more familiar with the key points and issues to examine in your own case study.  Making sure that you have reliable sources on Dell computers to cite in your case study is also important to the process of wiring a quality case study as is reading some specific examples of Dell computers case studies.

Dell Computers Case Studies

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