Identify Legal and Ethical Requirements of Property Management

CPPDSM4007A Identify Legal And Ethical Requirements Of Property Management

ASSESSMENT

CPPDSM4007A Identify Legal And Ethical Requirements Of Property Management Identify Legal and Ethical Requirements of Property Management to Complete Agency Work (CPPDSM4007A)

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Result — first submission (Details for each activity are shown in the table below)
Competent / Not yet competent
Result — resubmission (if applicable)
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Feedback (assessor to complete)

[insert assessor feedback]

Before you begin

Read everything in this document before you start your assessment for this subject.

Instructions for completing and submitting this assessment

The information and resources that can assist you in answering the questions in this assessment can be primarily sourced from the learner guide and supporting resources for ‘Identify Legal and Ethical Requirements of Property Management to Complete Agency Work (CPPDSM4007A)’, located on your eLearning platform. You may also be required to conduct some independent research.

When completing your assessment:

ensure you read each question carefully and answer all parts of the question
type your answer in the space provided
ensure you respond to the question in full and where necessary the box will expand to accommodate for your response. The answer box is not indicative of the length of your response
where relevant, make reference to your state’s specific legislation or requirements
if submitting additional pages for this assessment, ensure it is clearly labelled with your name, subject name and question number.
Saving your work

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download this document to your desktop
type your answers in the spaces provided
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Submitting the assessment

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The assessment marking process

Once you have submitted your work:

your assessment will be marked
your results, including feedback will be provided in this document under ‘Assessment Result’
your assessment will be returned to you on the eLearning platform for this subject.
‘Not yet competent’ and resubmissions

Should your assessment be marked as ‘not yet competent’ you will be given an additional opportunity to amend your responses so that you can demonstrate your competency to the required level. Further resubmissions to this can be requested at a fee.

When resubmitting:

you must address the assessor’s feedback in your amended responses
you only need to amend those sections that the assessor has indicated require resubmission
make changes to your original submission
use a different text colour for your resubmission. Your assessor will be in a better position to gauge the quality and nature of your changes.
Units of competency

This assessment is your opportunity to demonstrate your competency in the following unit:

CPPDSM4007A Identify Legal and Ethical Requirements of Property Management to Complete Agency Work
Assessment activities

The activities contained in this document are outlined below.

Part 1: Short answer questions

This section consists of 9 short-answer questions.
Question 2, 3, 5, 6 & 7 consist of multiple parts.
Part 2: Case study

This section consists of 2 questions based on a provided scenario.
Both questions consist of multiple parts.
Question 2 (d) requires the completion of 3 industry forms.You can access these forms in the supporting resources for your state. Where available, also refer to any other handouts/factsheets in your supporting resources on how to complete the forms.
We are here to help

If you have any questions about this assessment you can email us at realestate@kaplan.edu.au. You can expect an answer from one of our technical advisers or student support staff.

Part 1: Short-answer questions

Question 1

In your own words explain why effective communication skills are so important when managing property on behalf of landlord clients.

<type your answer here>
Question 2

(a) Name the main legislation in your state/territory (state the name of the Act as well as any Regulations related to this Act where relevant) that covers residential tenancy matters and which statutory authority administers this legislation.

Note:If you are in the ACT, the body that covers residential tenancy matters and administers this legislation is a Government body not a Statutory authority.

YOUR STATE The main legislation in your state that covers residential tenancies Statutory authority that administers this legislation
<type your answer here> <type your answer here> <type your answer here>
(b) Where within your state’s legislation can you locate the ethical and conduct standards applicable if you were working in property management? List two (2) of these conduct standards.

Note: Not all states have a separate rules/code of conduct legislation. If this is the case for you, refer to the main legislation in your state governing agency practice. This legislation will cover an agent’s responsibility and conduct requirements. Identify two (2) requirements from the agent legislation in your state that relate to property management.

YOUR STATE Where specifically within your state’s legislation can you locate information regarding the ethical and conduct standards in relation to property management? Provide two (2) examples of these conduct standards that are specifically relevant to property management.
<type your answer here> <type your answer here> <type your answer here>
Question 3

(a) What is the name of dispute resolution body for residential tenancy disputes in your state?

<type your answer here>
(b) Name two (2) types of disputes that you may need to use this body to resolve?

<type your answer here>
Question 4

Explain the process for taking, processing and releasing a rental bond in your state by completing the table below, including:

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