Global Health Issues – Performance Task Scenario: Tuberculosis Outbreak
Performance Task Scenario: Tuberculosis Outbreak – You are an administrator at Worcester General Hospital, in Worcester, Massachusetts, faced with an outbreak of tuberculosis (TB) in your community…
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Paper details – Performance Task Scenario: Tuberculosis Outbreak
You are an administrator at Worcester General Hospital, in Worcester, Massachusetts, faced with an outbreak of tuberculosis (TB) in your community. It is your job to work with the local health department (LHD) to investigate, monitor, control, and contain the disease.
The index case, Rosa Cruz, is a recent undocumented immigrant to Worcester from El Salvador. When she and her family arrived in Worcester, they lived in a homeless shelter temporarily until they found permanent housing. She now works part time at a local daycare center and is a devout member of her church. She lives with her husband, three children, and four other members of her extended family.
A nurse who attends Mrs. Cruz’s church noticed that Mrs. Cruz was coughing a lot and had lost weight and advised her to seek testing and treatment. Not having health insurance, Mrs. Cruz went to the emergency room at Worcester General Hospital. The laboratory at Worcester General Hospital confirmed that Mrs. Cruz has active TB. In the days following Mrs. Cruz’s diagnosis, 13 other members of the community, including several members of her family, were also diagnosed with TB.
Complete 1 half-page culturally competent script for a phone call to reach out to the contacts of infected persons that encourages them to get tested for tuberculosis (TB). In addition, submit an appendix to your script that explains which National Culturally and Linguistically Appropriate Healthcare (CLAS) Standards were applied and your rationale for selecting the cultural demographic upon which your script is based.
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Solution
Performance Task Scenario: Tuberculosis Outbreak
Phone Call script
- Me: Hello, I hope you are well.
- Me: I am an administrator at the Worcester General Hospital in Worcester, Massachusetts. The place is currently faced with an outbreak of Tuberculosis, and I have to coordinate with the local health department to investigate, monitor, control, and contain the disease.
- Me: Tuberculosis is a deadly infectious bacterial disease that mainly manifests through constant coughing and loss of weight. Any individual who shows these effects should not ignore the symptoms. They should find a nearby health center and get checked before the condition becomes severe. Tuberculosis is easily contagious, which is why we are currently advocating for people to get tested. At the moment, a couple of people have tested people; this is why I am making this call.
- Me: It’s vital to have a proper diagnosis as soon as possible to stop the spread of Tuberculosis. Early detection means that an individual can start the treatment process early, which makes healing entirely possible. An individual who gets tested and treated helps the community to stay healthy because once someone knows their condition, they take the necessary measures to ensure that the disease does not spread further.
- Me: Having given you a short brief and background story, I would like to let you know that several healthcare centers are doing Tuberculosis testing, and I would like to encourage you to go for the tests. The healthcare centers are equipped with the necessary professionals and equipment to do the tests. The testing can get done on any day of the week. It all depends on your availability as long as you schedule a visit. I assure you that the testing will not take much of your time.
- Me: I hope that I have given you detailed information, and if you are open to it, I could schedule the healthcare visit. I only need your name, identification number, and the date and time you will avail yourself of for testing. By taking the test, you are assisting yourself and the members of your community.
Thank you so much for your time. I appreciate your patience and willingness to take the test.
Appendix
The National CLAS standard used is the principal standard. The primary standard provides effective, equitable, practical, quality care and services respectful of diverse cultural health beliefs and practices.
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