Critically evaluate different tools and techniques used in project management.

Faculty of Business Environment and Society/ The Failure of Fire Control
Order Description
1. Evaluate current issues in project management and its application in the business environment.
2. Critically evaluate different tools and techniques used in project management.
3. Assess the impact of hard and soft skills on the management of a variety of different projects.
Assignment Information
The FiReControl project aimed to improve the resilience efficiency and technology of the English Fire and Rescue Service by replacing 46 local control rooms with a
network of nine
purpose-built regional control centres using a national computer system to handle calls
mobilise equipment and manage incidents.
The project commenced in 2004 and was expected to be complete by October 2009. In 2007 the Department for Communities and Local Government contracted European Air and
Defence Systems (EADS) (now Cassidian) to design develop and install the computer system underpinning the project. However the project was subject to a number of
delays and costs escalated over its lifetime.
The Department cancelled the project in December 2010 after concluding that it could not be delivered to an acceptable timeframe. At the point the decision was made
the Department estimated it had spent 245 million on the project and calculated that completion would take the total cost of the project to 635 million more than
five times the original estimate of 120 million.
National Audit Office (2011)
You have been asked to write a report for the Department for Communities and Local Government to ensure that the organisation learns lessons from the mistakes made on
this project.
Drawing on relevant project management theory you should critically evaluate the project focussing your report on two of the following areas of project management
providing clear recommendations for future projects:
1. How projects should be selected effectively (the business case)
2. How stakeholders were and should be managed
3. Effective project governance
Your assignment should be presented as a report using the following structure:
Report section
Included in word count
? Executive summary No
? Introduction to the report Yes
? Brief background of the project Yes
? Main discussion on two topics Yes
? Conclusions Yes
? Recommendations Yes
? Reference list No
The word count for this assignment is 2000 words. There is a 10% word limit tolerance. (Maximum/minimum range: 1800 to 2200 words.)
Tables diagrams appendices and references are omitted from the overall word count:
Sections contributing to the word count are indicated. You may also include tables diagrams and models. These do not count towards the word count. Ensure that all
tables diagrams and models are labelled include a citation and are discussed in the text. Appendices and reference list are also not included in the word count.
You must state the number of words used on the front cover of the assignment.
Source material

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